RETURNS & REFUNDS

Refund & Cancellation Policy

At Flyvera, refunds and cancellations depend on the airline, hotel, or supplier terms.

✈ Flights

  • Most discounted tickets are non-refundable.
  • Refund eligibility depends on fare rules.
  • Airline cancellation fees may apply.
  • Service fees charged by Flyvera may be non-refundable.

Refund processing times vary and may take several weeks depending on the airline.

🏨 Hotels

  • Cancellation policies depend on the selected rate type.
  • Non-refundable hotel rates cannot be cancelled without penalty.
  • Flexible rates may allow cancellation before a specific deadline.

💳 Refund Processing

Approved refunds are processed back to the original payment method.

We are not responsible for delays caused by airlines, banks, or third-party suppliers.

To request a cancellation or refund, please email:

📧 info@flyvera.co.uk

Include:

  • Booking reference
  • Passenger name
  • Travel date