1. Introduction
Flyvera (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.flyvera.co.uk or contact us regarding flights, hotels, or travel services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
Personal Identification Information
- Full name
- Email address
- Phone number
- Billing address
- Passport details (if required for booking)
Travel Information
- Departure and destination details
- Travel dates
- Passenger information
- Special requests
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Provide flight and hotel quotations
- Process bookings and travel arrangements
- Communicate booking updates
- Respond to enquiries
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Airlines
- Hotels
- Travel suppliers
- Payment processors
- Government authorities (where required by law)
We only share information necessary to complete your booking or meet legal requirements.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.
However, no online transmission can be guaranteed 100% secure.
6. Data Retention
We retain your personal information only as long as necessary:
- For booking and travel services
- For accounting and tax purposes
- To comply with legal obligations
7. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Enhance functionality
You can disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites (airlines, hotel providers, travel partners). We are not responsible for their privacy practices.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: info@flyvera.co.uk
Website: www.flyvera.co.uk
Business address: [To be updated]